Eppendorf: More Efficient Use of Time for Service Technicians

August 2021. With the Eppendorf Pipette Software Update Tool, Eppendorf introduces a new way for its liquid handling customers to update the software of their electronic pipettes or multi-dispensers on their own (without a service technician), for free and in just a few minutes.

The new tool enables electronic pipette users to always stay up-to-date with the latest software improvements and new features for their Eppendorf Xplorer®, Xplorer plus, Xplorer plus Move It® pipettes and/or Multipette® E3 and E3x multi-dispensers.

A simple process to update in minutes

To perform an update, customers just need a Windows PC with internet connection, a micro-USB cable and the Eppendorf pipette or multi-dispenser to be updated. When executing the Software Update Tool, it connects to the internet and checks for the latest software update on the Eppendorf servers. If an update is available, it can be carried out in just a few minutes.

Benefit from the latest improvements

The latest software improvements for Eppendorf pipettes include an improved battery capacity measurement, improvements in the read & write function of user settings and new features for the Eppendorf Xplorer pipette line-up.

Source: Eppendorf AG

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